Please click “here” to our return page.

To return an item please send an email to order@firstbaseskincare.com. Please include your original order number in the subject line and reason for your return in the body of the email. Ship item(s) back to our return centre located on our return policy page.

14 days from the date that you purchased your item for a return/exchange to be issued.

All customers are responsible to take care or shipping costs when returning an item.

7-10 days from when we receive your item(s).

We will notify you when we receive your item at our warehouse.

We accept credit/debit through a secure online checkout cart.

You will receive a confirmation email.

Only before the item has been packed for shipping.

Please send an email to order@firstbaseskincare.com

Yes.

We are offering shipping with contact free delivery for the safety and security of our customers.

No.

Yes.

You will be able to track your order with the tracking number you received in your confirmation email.