FAQS

HOW IS OUR ESSENCE IS DIFFERENT FROM OTHER BRANDS?
Our formula is a 2-in-1  essence and toner. A toner balances your PH, removes dirt and impurities while an essence is low molecular weight of serum, providing vitamins and minerals back into your skin nourishing and hydrating it.

WHAT ARE THE RESULTS I CAN EXPECT TO SEE FROM USING FRESH START?
Your skin will look more hydrated, Improved texture and less redness and inflammation.

WHY BALANCING YOUR PH IS THE KEY TO FLAWLESS SKIN?
To help your skin absorb products efficiently for optimal results, it's important to balance your pH. After cleansing, water sets your pH to 7, but we need to bring it back to 4.5 for better absorption and oxygen delivery to tissues.

WHY OUR WITCH HAZEL IS NON IRRITATING?
Witch hazel is not created equally and is a powerhouse ingredient. The quality, distillation, and extraction method are crucial. We do not use alcohol in our extraction process; instead, we use a steam double distillation method that preserves the extract, resulting in superior benefits for skin imperfections, irritation, and redness. Ideal for dermatitis and eczema.

WHEN TO USE A ESSENCE/TONER?
It is the second step in your skincare routine after you cleanse and before you apply your serum.